{"id":2007,"date":"2023-08-07T11:27:15","date_gmt":"2023-08-07T11:27:15","guid":{"rendered":"http:\/\/localhost:10078\/?page_id=2007"},"modified":"2025-09-05T10:30:23","modified_gmt":"2025-09-05T10:30:23","slug":"learn-and-support","status":"publish","type":"page","link":"https:\/\/www.literatureandlatte.com\/learn-and-support","title":{"rendered":"Learn &#038; Support"},"content":{"rendered":"<section         class=\"block-columns   align-center alternative-hero no-margin padding-both\" style=\"background-color:#2d1004;color:#ccaf8e\" id=\"\"\n\t\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:repeat(1, 1fr);\">\n\t\t\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h1>How can we help you?<\/h1>\n<p>Watch tutorial videos, browse help materials,<br \/>\nchat with fellow users or ask us a question.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\n<\/section><section         class=\"block-section-links    no-margin padding-both\" style=\"background-image:url('');\" id=\"\"\n\t\n>\n\t<div class=\"container\">\n\n       <h2 class=\"section-title\">Learn<\/h2>       \n        <div class=\"section-links grid\">\n                            <a href=index-64.html class=\"section-link\">\n                    <i class=\"icon-video-gallery section-icon\"><\/i>\n                    <h3>Video Tutorials<\/h3>\n                    <div class=\"description\">Learn the basics or pick up advanced tips from our range of videos.<\/div>\n                                        <div class=\"link-arrow pink\">START LEARNING<\/div>\n                                    <\/a>\n                            <a href=index-65.html class=\"section-link\">\n                    <i class=\"icon-user-guides section-icon\"><\/i>\n                    <h3>User Manuals<\/h3>\n                    <div class=\"description\">Download our user manuals in PDF and Scrivener formats.<\/div>\n                                        <div class=\"link-arrow pink\">FIND OUT MORE<\/div>\n                                    <\/a>\n                            <a href=index-66.html class=\"section-link\">\n                    <i class=\"icon-forum section-icon\"><\/i>\n                    <h3>Forums<\/h3>\n                    <div class=\"description\">Get to know your fellow users, ask for help, and share hints and tips.<\/div>\n                                        <div class=\"link-arrow pink\">EXPLORE OUR FORUMS<\/div>\n                                    <\/a>\n                    <\/div>\n\t\t\n\t<\/div>\n<\/section><section         class=\"block-faqs    no-margin padding-both\" style=\"background-color:#faf7f3;\" id=\"\"\n\t\n>\n\t<div class=\"container\">\n\n       <h2 class=\"section-title\">Common Questions<\/h2>       \n        <div class=\"faqs grid\">\n                            <div class=\"faq-category\">\n                    <div class=\"faq-title\">\n                        <h3>Sales and Licensing<\/h3>\n                        <div class=\"col align-right\">\n                            <a href=index-67.html target=\"_blank\" class=\"link-arrow gold\" rel=\"noopener\">SEE ALL<\/a>                        <\/div>\n                    <\/div>\n\n                    <div class=\"faqs-list\">\n                                                    <a target=\"_blank\" href=index-68.html rel=\"noopener\">Can I use my licence on more than one computer?<\/a>\n                                                    <a target=\"_blank\" href=index-69.html rel=\"noopener\">Will my licence work with both Mac and Windows versions?<\/a>\n                                                    <a target=\"_blank\" href=index-70.html rel=\"noopener\">What happens if I lose my serial number?<\/a>\n                                                    <a target=\"_blank\" href=index-71.html rel=\"noopener\">Will I need to pay for updates?<\/a>\n                                                    <a target=\"_blank\" href=index-72.html rel=\"noopener\">Can I buy Scrivener or Scapple as a gift?<\/a>\n                                                    <a target=\"_blank\" href=index-73.html rel=\"noopener\">How can I buy licences for a business or university?<\/a>\n                                                    <a target=\"_blank\" href=index-74.html rel=\"noopener\">Are there any differences in the Mac App Store version?<\/a>\n                                            <\/div>\n\n                <\/div>\n                            <div class=\"faq-category\">\n                    <div class=\"faq-title\">\n                        <h3>General<\/h3>\n                        <div class=\"col align-right\">\n                            <a href=index-75.html target=\"_blank\" class=\"link-arrow gold\" rel=\"noopener\">SEE ALL<\/a>                        <\/div>\n                    <\/div>\n\n                    <div class=\"faqs-list\">\n                                                    <a target=\"_blank\" href=index-76.html rel=\"noopener\">Where do I download my software if I have a licence?<\/a>\n                                                    <a target=\"_blank\" href=index-77.html rel=\"noopener\">I own an older version. Can I still download it?<\/a>\n                                                    <a target=\"_blank\" href=index-78.html rel=\"noopener\">Can I use Scrivener with cloud-syncing services such as Dropbox?<\/a>\n                                                    <a target=\"_blank\" href=index-79.html rel=\"noopener\">Why is telephone support not available?<\/a>\n                                                    <a target=\"_blank\" href=index-80.html rel=\"noopener\">Why haven\u2019t I received a reply to my email yet?<\/a>\n                                                    <a target=\"_blank\" href=index-81.html rel=\"noopener\">Can I use the same Scrivener projects on different platforms?<\/a>\n                                            <\/div>\n\n                <\/div>\n                            <div class=\"faq-category\">\n                    <div class=\"faq-title\">\n                        <h3>Scrivener for macOS<\/h3>\n                        <div class=\"col align-right\">\n                            <a href=index-82.html target=\"_blank\" class=\"link-arrow gold\" rel=\"noopener\">SEE ALL<\/a>                        <\/div>\n                    <\/div>\n\n                    <div class=\"faqs-list\">\n                                                    <a target=\"_blank\" href=index-83.html rel=\"noopener\">How do I install Scrivener on another Mac?<\/a>\n                                                    <a target=\"_blank\" href=index-84.html rel=\"noopener\">Can I set up my own keyboard shortcuts?<\/a>\n                                                    <a target=\"_blank\" href=index-85.html rel=\"noopener\">\u201cProject not in a recommended save location\u201d error<\/a>\n                                            <\/div>\n\n                <\/div>\n                            <div class=\"faq-category\">\n                    <div class=\"faq-title\">\n                        <h3>Scrivener for Windows<\/h3>\n                        <div class=\"col align-right\">\n                            <a href=index-86.html target=\"_blank\" class=\"link-arrow gold\" rel=\"noopener\">SEE ALL<\/a>                        <\/div>\n                    <\/div>\n\n                    <div class=\"faqs-list\">\n                                                    <a target=\"_blank\" href=index-87.html rel=\"noopener\">How do I install Scrivener on another PC?<\/a>\n                                                    <a target=\"_blank\" href=index-88.html rel=\"noopener\">How can I download additional dictionary files?<\/a>\n                                                    <a target=\"_blank\" href=index-89.html rel=\"noopener\">Scaling on HiDPI Displays<\/a>\n                                            <\/div>\n\n                <\/div>\n                            <div class=\"faq-category\">\n                    <div class=\"faq-title\">\n                        <h3>Scrivener for iOS<\/h3>\n                        <div class=\"col align-right\">\n                            <a href=index-90.html target=\"_blank\" class=\"link-arrow gold\" rel=\"noopener\">SEE ALL<\/a>                        <\/div>\n                    <\/div>\n\n                    <div class=\"faqs-list\">\n                                                    <a target=\"_blank\" href=index-91.html rel=\"noopener\">Where can I find full instructions for syncing with Dropbox?<\/a>\n                                                    <a target=\"_blank\" href=index-92.html rel=\"noopener\">How can I troubleshoot syncing problems?<\/a>\n                                                    <a target=\"_blank\" href=index-93.html rel=\"noopener\">How do I customise the Compile format?<\/a>\n                                            <\/div>\n\n                <\/div>\n                            <div class=\"faq-category\">\n                    <div class=\"faq-title\">\n                        <h3>Scapple<\/h3>\n                        <div class=\"col align-right\">\n                            <a href=index-94.html target=\"_blank\" class=\"link-arrow gold\" rel=\"noopener\">SEE ALL<\/a>                        <\/div>\n                    <\/div>\n\n                    <div class=\"faqs-list\">\n                                                    <a target=\"_blank\" href=index-95.html rel=\"noopener\">How do I install Scapple on another computer?<\/a>\n                                            <\/div>\n\n                <\/div>\n                    <\/div>\n\t\t\n\t<\/div>\n<\/section><section         class=\"block-columns   align-center no-margin padding-bottom\" style=\"background-color:#faf7f3;\" id=\"\"\n\t\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:repeat(1, 1fr);\">\n\t\t\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h4>Can&#8217;t find what you are looking for?<\/h4>\n<p><a class=\"button outline\" href=index-96.html target=\"_blank\" rel=\"noopener\">Visit our full knowledge base<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\n<\/section><section         class=\"block-columns    no-margin padding-both\" style=\"background-image:url('');\" id=\"\"\n\t\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:repeat(1, 1fr);\">\n\t\t\t\t\t\t<div class=\"col brown-box align-center\">\n\t\t\t\t\t<h2>Books on Scrivener<\/h2>\n<p>While we strive to provide all of the help and support materials<br \/>\nyou need to get the best out of our software, we understand<br \/>\nthat sometimes it helps to get another perspective. Here you<br \/>\ncan find several books on Scrivener that have been written by<br \/>\nother people.<\/p>\n<p><a class=\"button outline\" href=index-97.html>EXPLORE<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\n<\/section><section         class=\"block-columns    margin-top small-padding-both\" style=\"background-color:;color:#2d1004\" id=\"\"\n\t\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:repeat(1, 1fr);\">\n\t\t\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h2 style=\"text-align: center\">Get in Touch<\/h2>\n<p style=\"text-align: center\">If you can\u2019t find the help you need, or if you think you have run into a bug, please get in touch using one of the links below.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\t\n<\/section><section         class=\"block-featured-boxes    no-margin padding-bottom\" style=\"background-color:;\" id=\"\"\n\t\n>\n\t<div class=\"container\">\n\n        \t\t\t\t\n        \t\t<div class=\"featured-boxes grid same-height-container\" style=\"grid-template-columns:repeat(3, 1fr);\">\n                            <div class=\"featured-box\">\n                    <div class=\"featured-box-area same-height\" style=\"background:rgb(250,247,243);\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"featured-box-title\" style=\"color:#e9505a\">\n\t\t\t\t\t\t\t\t<strong>Bug Reporting<\/strong>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<h3>Help us improve our products<\/h3>\n<p>If you encounter a crash or another bug, please fill in this form to help us track down the problem<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"link-arrow\">REPORT A BUG<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=index-98.html class=\"link-overlay\"><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n                <\/div>\n                            <div class=\"featured-box\">\n                    <div class=\"featured-box-area same-height\" style=\"background:rgb(250,247,243);\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"featured-box-title\" style=\"color:#e9505a\">\n\t\t\t\t\t\t\t\t<strong>CONTACT US<\/strong>\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<h3>Ask us a question<\/h3>\n<p>If you have a question that isn\u2019t answered on our site, fill in this form and we\u2019ll get back to you as soon as we can.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"link-arrow\">GET IN TOUCH<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=index-99.html class=\"link-overlay\"><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n                <\/div>\n                            <div class=\"featured-box\" style=\"color:#9b6a54;\">\n                    <div class=\"featured-box-area same-height\" style=\"background:rgb(253,252,252);\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"featured-box-title\" style=\"color:#e9505a\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t        <div class=\"tip-of-the-day\">\n            <div class=\"featured-box-title\" style=\"color:#e9505a\">\n                <strong>TIP OF THE DAY<\/strong> \/ SCRIV | MACOS, WINDOWS            <\/div>\n            <div style=\"font-size: 30px\"><p>Create a custom project template by setting up a bare bones project as you wish and using &#8216;File &gt; Save As Template&#8230;&#8217;.<\/p>\n<\/div>\n        <\/div>\n        \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\n                <\/div>\n                    <\/div>\n\t\t\n\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2007","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.literatureandlatte.com\/wp-json\/wp\/v2\/pages\/2007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.literatureandlatte.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.literatureandlatte.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.literatureandlatte.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.literatureandlatte.com\/wp-json\/wp\/v2\/comments?post=2007"}],"version-history":[{"count":8,"href":"https:\/\/www.literatureandlatte.com\/wp-json\/wp\/v2\/pages\/2007\/revisions"}],"predecessor-version":[{"id":7987,"href":"https:\/\/www.literatureandlatte.com\/wp-json\/wp\/v2\/pages\/2007\/revisions\/7987"}],"wp:attachment":[{"href":"https:\/\/www.literatureandlatte.com\/wp-json\/wp\/v2\/media?parent=2007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}